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Key Features of Customer Relationship Management software:

Lead Management
  • Manage leads end-to-end. (from creating the leads to converting them into opportunities)
  • Import leads from external sources, such as web downloads, trade shows, seminars, direct mail and other types of campaigns
  • Qualify leads to next stage based on information captured in lead details
  • Convert leads into sales opportunities, accounts, and contacts with a single-click
  • Opportunity Management
  • Track all sales opportunities end-to-end in a sales cycle
  • Associate opportunities with accounts, contacts, and activities
  • View Opportunity sales pipeline for a visual representation of your sales
  • Account Management
  • Track all accounts and related contacts, opportunities, activities and other details from a single interface
  • Import accounts from external sources
  • Contact Management
  • Track all contacts and related opportunities, activities and other details from a single interface
  • Import accounts from external sources
  • Activity Management
  • Track and store all activities executed while tracking leads, contacts, accounts and opportunities
  • Manage all daily tasks with todo list
  • Campaign Management
  • Create Campaigns and send mass mailings.
  • Webforms automatically integrate into your website to generate leads.
  • Transaction Management
  • Create credit card and ach check transactions for contacts and accounts
  • Track transactions to an opportunity or a product